Humina – Privacy Policy
Last updated: November 2025
1. Introduction
This Privacy Policy explains how Humina (“we”, “us”, “our”) collects, uses, and protects your personal data. It applies to all users worldwide, including the EU/EEA, UK, and United States.
2. Information We Collect
2.1 Information You Provide
- Account details (email, phone number, Apple/Google identifiers)
- Onboarding data (age, sex, language, location)
- Notification preferences
2.2 Information Collected Automatically
- Device identifiers
- IP address
- App usage analytics
- Subscription status
2.3 Information We Do NOT Collect
- Chat messages (all chat content stays on your device and is never uploaded)
3. How We Use Your Information
- To create and maintain your account
- To operate and improve the Humina service
- To personalise onboarding and personas
- To send optional push notifications (if enabled)
- To administer subscriptions and access control
- To comply with legal requirements
4. Legal Basis for Processing (EU/UK Users)
- Contractual necessity – to operate the app
- Consent – for notifications and optional data
- Legitimate interests – app analytics and security
5. Sharing of Data
We do not sell your personal data. We may share limited data with:
- Service providers who process data on our behalf (for example Apple for in-app purchases and analytics, Google for authentication and infrastructure, Stripe for payments, and analytics providers for usage statistics).
- Business partners where you have agreed to a specific offer, integration, or promotion.
- Affiliates and group companies that help us operate, improve, or market Humina.
- Legal and regulatory authorities where we are required to do so by law, regulation, or legal process, or to protect our rights or the rights of others.
- In connection with a business transaction: if we are involved in a merger, acquisition, sale of assets, financing, restructuring, insolvency, or similar event, your personal data may be transferred as part of that transaction. Any new owner will be required to use your personal data only in accordance with this Privacy Policy (or an updated version notified to you).
6. Data Retention
We keep your profile data for as long as your account is active. If you delete your account, your personal data is removed from our systems except where retention is required by law.
7. International Transfers
Data may be processed in regions supported by Google, Apple and Stripe. For EU/UK users, we apply GDPR-approved safeguards such as Standard Contractual Clauses.
8. Your Rights
EU/EEA/UK Users
- Access your data
- Correct data
- Delete data
- Restrict processing
- Object to processing
- Data portability
US Users
Depending on your state, you may have rights regarding access, deletion, or opting out of certain data uses.
9. Children
Humina is not intended for anyone under 16 (15 in Australia). We do not knowingly collect data from anyone under these ages.
10. Security
We implement technical and organisational safeguards, including encryption, secure authentication, and restricted access.
11. Account Deletion
You may delete your account at any time inside the app. This permanently deletes your stored profile data (except where legally required).
12. Changes to This Policy
We may update this Privacy Policy. We will notify users by updating the “Last updated” date or through in-app notifications if required.
13. Contact Us
For privacy questions or GDPR requests, contact: legal@humina.app.